Item: Regency Lexus
Rating: 5

Terron Pratt from Burnaby

December 03 2020

This was one of the best maintenance experiences I've ever had with this vehicle. The service appointment was easy to arrange. I was seen shortly after arrival with very little waiting. David was fantastic and was a pleasure to work with. I would highly recommend Regency Lexus service center.

Terron Pratt from Burnaby

Other Satisfied Customers

Sheri Eline from Richmond

December 03 2020

I love the service department at Regency Lexus! I feel important as soon as I walk through the doors. They are kind, professional and efficient. They took me out to the shop floor to show me underneath my car. What they looked at, how safe everything was. I was included in the whole service... Read more

Sheri Eline from Richmond

Mark Hepburn from Burnaby

December 03 2020

Took my car in to get an airbag replacement due to a recall. Was given a brand new NX SUV as a loaner for the day. Service was what one would expect with Lexus: superb. They finished ahead of schedule and even washed and cleaned my car. Read more

Mark Hepburn from Burnaby

M D from Richmond

December 01 2020

Want low quality unprofessional service? Go to OpenRoad Richmond. Want high quality professional service come here to Regency Lexus Service. Good job David & Frank! You sure know how to provide top notch luxury service to your clients. OpenRoad Richmond feels like a fake Lexus service department... Read more

M D from Richmond

Accomodating

April 06 2020

Very courteous service and accommodating. My first Lexus after Toyota’s for over 40 years and was a big step up in service. Read more

David