Regency Lexus | M D from Richmond says M D from Richmond

Item: Regency Lexus
Rating: 5

M D from Richmond

December 01 2020

Want low quality unprofessional service? Go to OpenRoad Richmond. Want high quality professional service come here to Regency Lexus Service. Good job David & Frank! You sure know how to provide top notch luxury service to your clients. OpenRoad Richmond feels like a fake Lexus service department after coming here.

M D from Richmond

Other Satisfied Customers

Sheri Eline from Richmond

December 03 2020

I love the service department at Regency Lexus! I feel important as soon as I walk through the doors. They are kind, professional and efficient. They took me out to the shop floor to show me underneath my car. What they looked at, how safe everything was. I was included in the whole service... Read more

Sheri Eline from Richmond

Mark Hepburn from Burnaby

December 03 2020

Took my car in to get an airbag replacement due to a recall. Was given a brand new NX SUV as a loaner for the day. Service was what one would expect with Lexus: superb. They finished ahead of schedule and even washed and cleaned my car. Read more

Mark Hepburn from Burnaby

Japjit Pawar from Surrey

December 03 2020

Chris Ting is the best Sales Associate. He is very kind and treated us like family. He got me the best deal and made my day. Chris Ting put good effort and gave the best service. He welcomed us to the Lexus family and made our bond more stronger with the brand. Read more

Japjit Pawar from Surrey

Joel Weinmaster from Northshore

December 02 2020

You haven't lived until you have experienced owning a Lexus. My sentiments after owning a 2014 LEXUS IS250. The service at Regency matches this view. Every time I go there I feel I am good hands and more importantly they are advising me on the best and most economical solutions to keep my Lexus... Read more

Joel Weinmaster from Northshore