I love the service department at Regency Lexus! I feel important as soon as I walk through the doors. They are kind, professional and efficient. They took me out to the shop floor to show me underneath my car. What they looked at, how safe everything was. I was included in the whole service experience. Thank you!
Took my 2020es350 there yesterday to install dash I met with Danny Chen assistant service manager who was very polite well spoken listen carefully to what was looking for then suggested the product work best for my car he even made sure gave opportunity to choose where want to place my dash cam...
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I have had my Lexus vehicles serviced at Regency Lexus in Vancouver B.C. for more than 20 years. I have never met a more accomodating group of service people at any other manufacturers service department that is as good as what Regency offers. Weather it is just a quick adjustment or a full...
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If you want a Lexus go find Amy Wu. She listens to your needs and isn’t pushy. Onsite insurance broker makes the whole experience smooth and seamless. Parking can be a bit tight
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Just purchased a 2013 Lexus RX 350 and extremely happy with the process. Salesman Shane was helpful, informative and was a pleasure to work with. Personal and professional experience with no high pressure tactics or the old school runaround. Efficient and honest service, will see Shane again...
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