Item: Regency Lexus
Rating: 5

Bev Louis from Northshore

December 03 2020

The staff at Regency Lexus Parts & Service ((including manager, Daniel J, Dan C and David) are the best, bar none. I have been taking my car there for a few years now and if I have ever had any issues with the servicing of my Lexus, the staff do their best to address the problems. At my last visit, I was extremely happy when I picked up my car to find that, in addition to having my car cleaned inside and out, David had also patiently hand polished a deep scratch on the passenger-side fender, making it barely visible. I definitely appreciated this unexpected courtesy!

Bev Louis from Northshore

Other Satisfied Customers

Ken Wong from Richmond

December 03 2020

Greeted as soon as I stepped in the reception. Informed promptly when my car was done. Everything was excellent that I had been treated as VIP. Love Regency Lexus service that make me continuously driving Lexus for more than 13 years. Thank you Raymond's excellent service. Read more

Ken Wong from Richmond

Whitney Bee from Northshore

December 03 2020

The service that my other half and I had received from Regency Lexus was refreshing and efficient. Simon Lian was straight forward with payment and numbers. I had previously already owned three Lexus vehicles in the past so I didn’t care much about the features of the vehicle or test driving.... Read more

Whitney Bee from Northshore

Aldrin Avila from Port Moody

December 03 2020

Kennard gave such a good experience with fantastic service and was very professional! Everything was so smooth from the start to the very end. I highly recommend Kennard as he will take great care and make the process flawless!! Read more

Aldrin Avila from Port Moody

Courteous and Organized

April 06 2020

As always the customer service reps are very courteous and organized. My Lexus IS a 2006 model and with every visit they are very helpful and take the time to explain the issues if any and provide options for repairs. Read more

Yvonne