Item: Regency Lexus
Rating: 5

Bev Louis from Northshore

December 03 2020

The staff at Regency Lexus Parts & Service ((including manager, Daniel J, Dan C and David) are the best, bar none. I have been taking my car there for a few years now and if I have ever had any issues with the servicing of my Lexus, the staff do their best to address the problems. At my last visit, I was extremely happy when I picked up my car to find that, in addition to having my car cleaned inside and out, David had also patiently hand polished a deep scratch on the passenger-side fender, making it barely visible. I definitely appreciated this unexpected courtesy!

Bev Louis from Northshore

Other Satisfied Customers

Kenneth Lim from Richmond

December 03 2020

Picked up my second Lexus from Regency last weekend after my first lease was over and the service and professionalism was EXCELLENT as usual! Derek was very helpful, and made negotiating very easy and stress free. Everyone in the finance department was very helpful as well. Be sure to visit the... Read more

Kenneth Lim from Richmond

Anne Lunney from Richmond

December 03 2020

The service provided by Mario Hernandez was excellent. He takes his time when explaining how to do this or that. Always pleasant. Read more

Anne Lunney from Richmond

Abdul's IS from Richmond

December 02 2020

I don't know why some people rate this location low starts. I bought my 2021 IS 300 from George he is one of the best sales person I ever meet in my Life, he did not ask me to buy what they have in stock. He ask me what I actually want what colour what specifications. He was honest and very... Read more

Abdul Malik

Highly Recommended

April 06 2020

I had a great experience at this Lexus dealership. The staff was wonderful and professional. Jesse is a product adviser who has made me feel comfortable and happy with my first hybrid car purchase. Linh is a very friendly financial services manager who made my purchase as smooth as possible. I... Read more

Ryan