Item: Regency Lexus
Rating: 5

Adalyn L from Surrey

December 01 2020

Alvin provided us with top-tier service and we are more than satisfied! Helpful and kind staff that are there to help you with anything and everything!

If you’re looking to buy a Lexus, please choose this car dealership because the service we received here really sets them apart!

Tip during pandemic: doors may be locked from the outside, call ahead to book an appointment if you are planning to visit! Someone will greet you at the door.

Adalyn L

Other Satisfied Customers

Sheri Eline from Richmond

December 03 2020

I love the service department at Regency Lexus! I feel important as soon as I walk through the doors. They are kind, professional and efficient. They took me out to the shop floor to show me underneath my car. What they looked at, how safe everything was. I was included in the whole service... Read more

Sheri Eline from Richmond

Vivien Zheng from Surrey

December 02 2020

I bought a Cadillac from this dealer. Sales Rep Mario and the sales manager Ken are amazing person to work with. They do their best for everything before the sale, during the sales and most importantly after the sale. It is a blessing for every consumer because we are able to work with people... Read more

Vivien Zheng from Surrey

M D from Richmond

December 01 2020

Want low quality unprofessional service? Go to OpenRoad Richmond. Want high quality professional service come here to Regency Lexus Service. Good job David & Frank! You sure know how to provide top notch luxury service to your clients. OpenRoad Richmond feels like a fake Lexus service department... Read more

M D from Richmond

Highly Recommended

April 06 2020

I had a great experience at this Lexus dealership. The staff was wonderful and professional. Jesse is a product adviser who has made me feel comfortable and happy with my first hybrid car purchase. Linh is a very friendly financial services manager who made my purchase as smooth as possible. I... Read more

Ryan