Regency Lexus | Yvonne says Courteous and Organized

Item: Regency Lexus
Rating: 5

Courteous and Organized

April 06 2020

As always the customer service reps are very courteous and organized. My Lexus IS a 2006 model and with every visit they are very helpful and take the time to explain the issues if any and provide options for repairs.

Yvonne

Other Satisfied Customers

Liz Wong from Richmond

December 02 2020

If you want a Lexus go find Amy Wu. She listens to your needs and isn’t pushy. Onsite insurance broker makes the whole experience smooth and seamless. Parking can be a bit tight Read more

Liz Wong from Richmond

M D from Richmond

December 01 2020

Want low quality unprofessional service? Go to OpenRoad Richmond. Want high quality professional service come here to Regency Lexus Service. Good job David & Frank! You sure know how to provide top notch luxury service to your clients. OpenRoad Richmond feels like a fake Lexus service department... Read more

M D from Richmond

Jon Lew' UXH from Northshore

November 17 2020

I have just purchased an RX350 from Regency Lexus. My salesperson was Howard Huang. I found him to be very personable and professional. He provided me with clear and concise information to all my questions. Indeed, all of the staff I spoke with were polite and professional. I highly recommend... Read more

Jon Lew from Northshore

Highly Recommended

April 06 2020

I had a great experience at this Lexus dealership. The staff was wonderful and professional. Jesse is a product adviser who has made me feel comfortable and happy with my first hybrid car purchase. Linh is a very friendly financial services manager who made my purchase as smooth as possible. I... Read more

Ryan