Regency Lexus | Nigel Thomas from Northshore says Nigel Thomas from Northshore

Item: Regency Lexus
Rating: 5

Nigel Thomas from Northshore

December 03 2020

Took my 2020es350 there yesterday to install dash I met with Danny Chen assistant service manager who was very polite well spoken listen carefully to what was looking for then suggested the product work best for my car he even made sure gave opportunity to choose where want to place my dash cam this kind of service is just world class I strongly recommend if got anything dealing with your Lexus car Danny your guy I also want take moment to shout to the tec person who installed the cam Edmond great job guys congratulations continue to fly the regency Lexus name high am happy and please with mr Chen professional attitude towards customer's remember folks if ever go to regency ask for Danny Chen he your guy thank you Danny Chen thank regency Lexus

Nigel thomas
Proud owner of 2020
ES350 F sport

Nigel Thomas from Northshore

Other Satisfied Customers

Sheri Eline from Richmond

December 03 2020

I love the service department at Regency Lexus! I feel important as soon as I walk through the doors. They are kind, professional and efficient. They took me out to the shop floor to show me underneath my car. What they looked at, how safe everything was. I was included in the whole service... Read more

Sheri Eline from Richmond

Al Jazey from Vancouver

December 02 2020

I have had my Lexus vehicles serviced at Regency Lexus in Vancouver B.C. for more than 20 years. I have never met a more accomodating group of service people at any other manufacturers service department that is as good as what Regency offers. Weather it is just a quick adjustment or a full... Read more

Al Jazey from Vancouver

Adalyn L from Surrey

December 01 2020

Alvin provided us with top-tier service and we are more than satisfied! Helpful and kind staff that are there to help you with anything and everything! If you’re looking to buy a Lexus, please choose this car dealership because the service we received here really sets them apart! Tip during... Read more

Adalyn L

Courteous and Organized

April 06 2020

As always the customer service reps are very courteous and organized. My Lexus IS a 2006 model and with every visit they are very helpful and take the time to explain the issues if any and provide options for repairs. Read more

Yvonne