Bev Louis from Northshore

December 03 2020

The staff at Regency Lexus Parts & Service ((including manager, Daniel J, Dan C and David) are the best, bar none. I have been taking my car there for a few years now and if I have ever had any issues with the servicing of my Lexus, the staff do their best to address the problems. At my last visit, I was extremely happy when I picked up my car to find that, in addition to having my car cleaned inside and out, David had also patiently hand polished a deep scratch on the passenger-side fender, making it barely visible. I definitely appreciated this unexpected courtesy!

Other Satisfied Customers

December 03 2020

Greeted as soon as I stepped in the reception. Informed promptly when my car was done. Everything was excellent that I had been treated as VIP. Love Regency Lexus service that make me continuously driving Lexus for more than 13 years. Thank you Raymond's excellent service.

December 03 2020

I love the service department at Regency Lexus! I feel important as soon as I walk through the doors. They are kind, professional and efficient. They took me out to the shop floor to show me underneath my car. What they looked at, how safe everything was. I was included in the whole service...

December 02 2020

If you want a Lexus go find Amy Wu. She listens to your needs and isn’t pushy. Onsite insurance broker makes the whole experience smooth and seamless. Parking can be a bit tight

December 04 2018

Great dealership with great service! I don't normally write reviews but I was so impressed that I had to share my experience. First off, big thanks to Derek for getting me in such an amazing car. He is extremely friendly and professional and I highly recommend looking for him if you are shopping...

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