Item: Regency Lexus
Rating: 5

Bev Louis from Northshore

December 03 2020

The staff at Regency Lexus Parts & Service ((including manager, Daniel J, Dan C and David) are the best, bar none. I have been taking my car there for a few years now and if I have ever had any issues with the servicing of my Lexus, the staff do their best to address the problems. At my last visit, I was extremely happy when I picked up my car to find that, in addition to having my car cleaned inside and out, David had also patiently hand polished a deep scratch on the passenger-side fender, making it barely visible. I definitely appreciated this unexpected courtesy!

Bev Louis from Northshore

Other Satisfied Customers

Mark Hepburn from Burnaby

December 03 2020

Took my car in to get an airbag replacement due to a recall. Was given a brand new NX SUV as a loaner for the day. Service was what one would expect with Lexus: superb. They finished ahead of schedule and even washed and cleaned my car. Read more

Mark Hepburn from Burnaby

Anne Lunney from Richmond

December 03 2020

The service provided by Mario Hernandez was excellent. He takes his time when explaining how to do this or that. Always pleasant. Read more

Anne Lunney from Richmond

Jimmy Wong from Richmond

December 03 2020

I highly recommend to come to Regency Lexus instead of other Lexus dealerships. They definitely step it up when it comes to customer service, and getting you a good deal. I went to Michael to secure an excellent deal on my new 2020 Lexus UX250h! Colin was the person who helped me set up my Lexus... Read more

Jimmy Wong from Richmond

Highly Recommended

April 06 2020

I had a great experience at this Lexus dealership. The staff was wonderful and professional. Jesse is a product adviser who has made me feel comfortable and happy with my first hybrid car purchase. Linh is a very friendly financial services manager who made my purchase as smooth as possible. I... Read more

Ryan