Item: Regency Lexus
Rating: 5

Sheri Eline from Richmond

December 03 2020

I love the service department at Regency Lexus! I feel important as soon as I walk through the doors. They are kind, professional and efficient. They took me out to the shop floor to show me underneath my car. What they looked at, how safe everything was. I was included in the whole service experience. Thank you!

Sheri Eline from Richmond

Other Satisfied Customers

Jeff Tam from Richmond

December 03 2020

I went to all 3 Lexus dealership in the lower mainland and proceeded with Regency Lexus. I stumbled upon sales rep Chris Ting via their online chat service. Chris was respectful, offered excellent service and, of course, a great deal without the back and forth that other dealers make you go... Read more

Jeff Tam from Richmond

Kenneth Lim from Richmond

December 03 2020

Picked up my second Lexus from Regency last weekend after my first lease was over and the service and professionalism was EXCELLENT as usual! Derek was very helpful, and made negotiating very easy and stress free. Everyone in the finance department was very helpful as well. Be sure to visit the... Read more

Kenneth Lim from Richmond

Bonny Northcott from Burnaby

December 03 2020

I have dealt with the Regency Lexus Showroom since I purchased my 2nd Lexus in 2016. It was time for an upgrade so I returned to see Mario Hernandez, the most wonderful Product Advisor. He assisted me in finding a newer Lexus to Lease. He was fair and truly cared that I was happy with my new... Read more

Bonny Northcott from Burnaby

M D from Richmond

December 01 2020

Want low quality unprofessional service? Go to OpenRoad Richmond. Want high quality professional service come here to Regency Lexus Service. Good job David & Frank! You sure know how to provide top notch luxury service to your clients. OpenRoad Richmond feels like a fake Lexus service department... Read more

M D from Richmond