Regency Lexus | Mark Hepburn from Burnaby says Mark Hepburn from Burnaby

Item: Regency Lexus
Rating: 5

Mark Hepburn from Burnaby

December 03 2020

Took my car in to get an airbag replacement due to a recall. Was given a brand new NX SUV as a loaner for the day. Service was what one would expect with Lexus: superb. They finished ahead of schedule and even washed and cleaned my car.

Mark Hepburn from Burnaby

Other Satisfied Customers

Aldrin Avila from Port Moody

December 03 2020

Kennard gave such a good experience with fantastic service and was very professional! Everything was so smooth from the start to the very end. I highly recommend Kennard as he will take great care and make the process flawless!! Read more

Aldrin Avila from Port Moody

Phil M from Port Moody

December 03 2020

Purchasing a vehicle from Regency Lexus has by far been my most pleasant car buying experience. I bought an NX 300H for my wife and our salesman, Kennard Wong, was both knowledgeable about the product and very prompt with communication. He helped me get a very fair trade in value for my truck and... Read more

Phil M

Al Jazey from Vancouver

December 02 2020

I have had my Lexus vehicles serviced at Regency Lexus in Vancouver B.C. for more than 20 years. I have never met a more accomodating group of service people at any other manufacturers service department that is as good as what Regency offers. Weather it is just a quick adjustment or a full... Read more

Al Jazey from Vancouver

Courteous and Organized

April 06 2020

As always the customer service reps are very courteous and organized. My Lexus IS a 2006 model and with every visit they are very helpful and take the time to explain the issues if any and provide options for repairs. Read more

Yvonne