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Abdul's IS from Richmond

December 02 2020

I don't know why some people rate this location low starts. I bought my 2021 IS 300 from George he is one of the best sales person I ever meet in my Life, he did not ask me to buy what they have in stock. He ask me what I actually want what colour what specifications. He was honest and very helpful all the time. Yesterday, I went to pick up my car from sales to Store Manager they all welcome me and take photos with us as memory, they treat me with respect and ensure I am happy with my purchase.
Thank you Lexus Regency Team, I will suggests my friends and Family this location. Thank you for great customer Service.


Other Satisfied Customers

Ken Wong from Richmond

December 03 2020

Greeted as soon as I stepped in the reception. Informed promptly when my car was done. Everything was excellent that I had been treated as VIP. Love Regency Lexus service that make me continuously driving Lexus for more than 13 years. Thank you Raymond's excellent service.
Sheri Eline from Richmond

December 03 2020

I love the service department at Regency Lexus! I feel important as soon as I walk through the doors. They are kind, professional and efficient. They took me out to the shop floor to show me underneath my car. What they looked at, how safe everything was. I was included in the whole service...
Mark Hepburn from Burnaby

December 03 2020

Took my car in to get an airbag replacement due to a recall. Was given a brand new NX SUV as a loaner for the day. Service was what one would expect with Lexus: superb. They finished ahead of schedule and even washed and cleaned my car.
Feel the Wild from Burnaby

December 03 2020

We just attended "Feel the Wild" book launch event n absolutely loved the experience. Beautiful and gracious hosts, delicious food, friendly and courteous service. Got our signed copy too. Thank you!

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