Item: Regency Lexus
Rating: 5

Courteous and Organized

April 06 2020

As always the customer service reps are very courteous and organized. My Lexus IS a 2006 model and with every visit they are very helpful and take the time to explain the issues if any and provide options for repairs.

Yvonne

Other Satisfied Customers

Bonny Northcott from Burnaby

December 03 2020

I have dealt with the Regency Lexus Showroom since I purchased my 2nd Lexus in 2016. It was time for an upgrade so I returned to see Mario Hernandez, the most wonderful Product Advisor. He assisted me in finding a newer Lexus to Lease. He was fair and truly cared that I was happy with my new... Read more

Bonny Northcott from Burnaby

Japjit Pawar from Surrey

December 03 2020

Chris Ting is the best Sales Associate. He is very kind and treated us like family. He got me the best deal and made my day. Chris Ting put good effort and gave the best service. He welcomed us to the Lexus family and made our bond more stronger with the brand. Read more

Japjit Pawar from Surrey

Joel Weinmaster from Northshore

December 02 2020

You haven't lived until you have experienced owning a Lexus. My sentiments after owning a 2014 LEXUS IS250. The service at Regency matches this view. Every time I go there I feel I am good hands and more importantly they are advising me on the best and most economical solutions to keep my Lexus... Read more

Joel Weinmaster from Northshore

M D from Richmond

December 01 2020

Want low quality unprofessional service? Go to OpenRoad Richmond. Want high quality professional service come here to Regency Lexus Service. Good job David & Frank! You sure know how to provide top notch luxury service to your clients. OpenRoad Richmond feels like a fake Lexus service department... Read more

M D from Richmond