Item: Regency Lexus
Rating: 5

Courteous and Organized

April 06 2020

As always the customer service reps are very courteous and organized. My Lexus IS a 2006 model and with every visit they are very helpful and take the time to explain the issues if any and provide options for repairs.

Yvonne

Other Satisfied Customers

Sheri Eline from Richmond

December 03 2020

I love the service department at Regency Lexus! I feel important as soon as I walk through the doors. They are kind, professional and efficient. They took me out to the shop floor to show me underneath my car. What they looked at, how safe everything was. I was included in the whole service... Read more

Sheri Eline from Richmond

Terron Pratt from Burnaby

December 03 2020

This was one of the best maintenance experiences I've ever had with this vehicle. The service appointment was easy to arrange. I was seen shortly after arrival with very little waiting. David was fantastic and was a pleasure to work with. I would highly recommend Regency Lexus service center. Read more

Terron Pratt from Burnaby

Jimmy Wong from Richmond

December 03 2020

I highly recommend to come to Regency Lexus instead of other Lexus dealerships. They definitely step it up when it comes to customer service, and getting you a good deal. I went to Michael to secure an excellent deal on my new 2020 Lexus UX250h! Colin was the person who helped me set up my Lexus... Read more

Jimmy Wong from Richmond

R L from Port Moody

December 02 2020

Just purchased a 2013 Lexus RX 350 and extremely happy with the process. Salesman Shane was helpful, informative and was a pleasure to work with. Personal and professional experience with no high pressure tactics or the old school runaround. Efficient and honest service, will see Shane again... Read more

R L