Item: Regency Lexus
Rating: 5

R L from Port Moody

December 02 2020

Just purchased a 2013 Lexus RX 350 and extremely happy with the process. Salesman Shane was helpful, informative and was a pleasure to work with. Personal and professional experience with no high pressure tactics or the old school runaround. Efficient and honest service, will see Shane again before next purchase and will recommend to family and friends. Thanks Shane!!

R L

Other Satisfied Customers

Ken Wong from Richmond

December 03 2020

Greeted as soon as I stepped in the reception. Informed promptly when my car was done. Everything was excellent that I had been treated as VIP. Love Regency Lexus service that make me continuously driving Lexus for more than 13 years. Thank you Raymond's excellent service. Read more

Ken Wong from Richmond

Mark Hepburn from Burnaby

December 03 2020

Took my car in to get an airbag replacement due to a recall. Was given a brand new NX SUV as a loaner for the day. Service was what one would expect with Lexus: superb. They finished ahead of schedule and even washed and cleaned my car. Read more

Mark Hepburn from Burnaby

Ron Chan from Port Moody

December 03 2020

I was looking at a 2019 RX450HL and went to openroad Lexus port moody at first. Sat there for 2 and a half hours negotiating a price, "I cant go any lower, I am losing money, blah blah..." they promised me a car, I put down a deposit, after another week of waiting, they couldnt get me a car. " I... Read more

Ron Chan from Port Moody

Courteous and Organized

April 06 2020

As always the customer service reps are very courteous and organized. My Lexus IS a 2006 model and with every visit they are very helpful and take the time to explain the issues if any and provide options for repairs. Read more

Yvonne